2020 New Year’s Day Holiday Service Announcement

2019-12-30 15:02:08
Dear user

Look back upon the year of 2019, every bit of footprint was a witness to our progress together with you; look into the year of 2020, we are looking forward to achieving win-win cooperation with you.

Thanks for your support and attention to JD Cloud!

On January 1, 2020, the New Year’s Day holiday, JD Cloud provided 7*24 hours uninterrupted service, which includes APP, ticket, phone and intelligent customer service.

Please pay attention to the relevant business notifications:

1. ICP Filing Related Business:

ICP filing review: The ICP filing review is suspended on January 1, the review time for ICP filing information submitted to provincial administrations will be postponed and resumed on January 2.

2. Real-name Verification and Invoice Business

Real-name verification review: The review ends on December 31 at 17:00. Acceptance is suspended during the holiday, and the review will be resumed after January 2 at 9:00.

Invoicing and delivery: Invoicing application and review ends on December 31 at 12:00 and will be resumed on January 2.

3. Other Precaution Notifications

Please pay attention to your JD Cloud account balance, recharge in advance to prevent resources based on pay by configuration from overdue service stop during holidays.

Please pay attention to the expiration time of monthly package resources and renew in advance to prevent resources from service stop during holidays due to expiration.

Please maintain the contacts and contact phone numbers you provide to JD Cloud updated, so that you can be contacted in time in case of any critical emergency event.

JD Cloud & AI team

2019-12-30 15:02:08