Manual inspection is carried out on the front panel light status, hard disk light status, network indicator light status, and power light status etc. of customers’ devices, and alarm information is fed back, to help customers check device failures.
Regular inspection is carried out on customers’ cabinet PDU electrical load information and peak electricity usage information. When the cabinet electricity usage is found to exceed the pre-defined threshold of the customer, the customer shall be reminded in time to adjust the device location to avoid excessive electricity of cabinet.
During business launch, seckill big promotion, breaking news and material festivals, JD Cloud cooperate with customers to formulate business key protection schemes and to improve routing inspection service response capability. During on-site key protection, the routing inspection intensity in key protection areas is enhanced, and the number of routing inspection times is improved to protect the stable running of business.
For customers with higher requirements for the security level of data centers and devices, including government, finance, telecommunication, energy, game and large-sized enterprises etc., JD Cloud issues normative routing inspection record reports and failure record reports in accordance with national information security level protection specifications and requirements.